Reviews

James and David were fantastic. They reviewed and explained everything clearly. I would have them back anytime. Mike was great as well for service

We always have a good experience with Vaughn. Joe, our technician arrived right on time and is always courteous and professional. He took the time to explain what was going on in simple terms and even gave us a few tips for keeping things running efficiently. We have been using them for the past fours years after they bought our previous HVAC service and we highly recommend them.

Joe was courteous and professional. He said everything was operating fine and provided a lot of information. Very thorough

Tech arrived on time and was familiar with our AC unit & compressor. He expressed concern over the age of our system & the inability to get coolant for this system in the future. I totally understood. I believe the tech did a thorough job in what maintenance he performed.

Professional, punctual and fast.

Vaughan Comfort Services recently replaced the 17-year-old HVAC system in our Magnolia home, and the experience from start to finish was exceptional.

Mike, Matt A, Matt H, and James were prompt, courteous, and treated our home with care—wearing booties, laying drop cloths, and keeping everything clean and organized as they worked.

Beyond the professionalism, I was genuinely impressed by their attention to aesthetic detail. Every pipe, cable, and clamp was installed with precision—neatly aligned, cleanly bracketed, and thoughtfully routed, even around corners. They re-ran a new pathway for the refrigerant line from the outdoor compressor through the basement and up into the floor joist cavity—out of sight but still accessible if needed. When the existing condensation pump waste line wasn’t up to par, they replaced it entirely and finished it with copper tubing for long-term durability.

Just as impressive was the time they took after the installation to walk me through the entire system. They showed me how to operate features like the humidifier and the furnace filter box, explained what kind of filters to use (so I wouldn't guess in the big box store aisle), and provided a solid recommendation for a replacement schedule.

They also took time to walk us through the new thermostat in the hallway—showing how to create a custom program or use the default one for energy efficiency.

I spend my days telling stories for brands through video, so when I see work that’s both thoughtful and well-executed, I take notice, and Vaughan delivered.

Joe came for the annual cooling check up - the system wasn’t cooling and since it was still under warranty - all work that he did was at no-cost.

We had Vaughan Comfort Services replace our aging 2 zone system. The price was competitive and Aidan, John, and David arrived on time and were courteous and efficient.The installation was completed on time despite various challenges presented by our previous equipment. Definitely recommend Vaughan!