This is a list of frequently asked questions, divided into Service and Replacement categories. If you need more information, please call our office at 856.627.0303 or Contact Us.
Most digital thermostats run on battery power. When the batteries get low, the screen will go blank and the heat or A/C may not work. Refer to the manufacturer’s instructions on how to chance the batteries in your thermostat. Ideally, you should replace your thermostat batteries once a year.
Yes.
The WARMAdvantage Program provides rebates for high efficiency home heating systems and/or water heaters. To be eligible you must purchase, install and operate a heating system and/or water heater that meets all applicable efficiency requirements.
The COOLAdvantage Program provides rebates for energy efficient central air conditioners or heat pumps as well as “best practices” on proper sizing and installation that affect operating efficiency.
Visit NJcleanenergy.com for more information
NJ Clean Energy offers rebates to homeowners who participate in the Home Performance with Energy Star Program. This whole house solution includes upgraded energy efficient heating, air conditioning and water heating equipment and awards up to $4,000 in rebate incentives. Schedule a Home Energy Assessment Today or visit NJcleanenergy.com for complete program information.
Vaughan will file all the necessary paperwork for your rebate. Please allow up to 120 days from the date we submit your application for rebate payment.
Vaughan will apply for all the necessary work permits required for the installation. The cost of the work permit will be included in the estimate. We take care of submitting payment to the township, all you have to do is schedule the final home inspection with your city/township once the work is complete.
A home’s HVAC system if very complex, comfort equipment is available by different manufacturers that vary in price, efficiency and quality. We also must consider size of your home, the quality of its insulation and your personal preference for temperature.
These factors make it difficult to give you a quote over the phone or on our website. However, we understand your need to plan and budget; visit our Replacement Pricing for helpful links
Here at Vaughan, we encourage all our customers to learn about what it takes to ensure a quality comfort system experience. True value comes down to quality engineering, precise workmanship, a written guarantee, and service after the sale. It takes all of this, plus a competitive price, to ensure 100% satisfaction.
Vaughan offers several financing options with approved credit. Options include special financing for 12 months with approved credit through Wells Fargo, and up to 84 months through the Home Performance with ENERGY STAR® program. Visit our Payment Options page for current offers.
We highly recommend that you do in order to ensure optimal performance and efficiency, we will have to replace all the parts of a home HVAC system at the same time. Attempting to piece together a system with new and older equipment may appear to save money, but could contribute to service problems later on.
“Amazing customer service. From start to finish the team was professional and went above and beyond. They answered all my questions and ensured everything was done in an extremely professional manner. Marcus and Jeff were two of the best HVAC contractors I ever had. They replaced our entire Air Conditioning Coil and Outdoor Condenser. They even trouble shot the board when attaching to the existing furnace. I will recommend Vaughan heating and air going forward. Request Marcus and Jeff.”
“We were having a toilet replaced in our main bathroom. Vaughan responded promptly to my quote request and the Team was very kind and knowledgeable regarding the questions I was asking. They emailed the estimate when they said they were going to email, they called back when they said they were going to call back, and they showed up right on time the day of the install. The plumber was very neat with his work area, kept us updated as the work progressed and finished in a timely manner. I would recommend them.”
NJ LIC. NO.13VH01727600
Robert W. Vaughan,
Master HVACR Contractor Lic. # 5842
Thomas J. Weaver,
Master Plumber Lic # 9521